Operations & Management Internship

SCORE Mentoring Standards-  Fort Worth

Operations and Management

REMOTE

Start Date: September 2025

End Date: December 2025

 

Responsibilities

•  Serves 10-12 Hours per month (1 Session on Average per week)
• Serves Clients from both Location Match and Expertise Match
• Mentors connect with all assigned requests as the Relationship Manager to listen, ask clarifying questions, and determine next steps in the Client’s journey with SCORE.
• Check email Daily
• Use @SVO (SCORE email addresses) only when communicating with clients, volunteers and staff via email (this does not mean you cannot use text or phone or in-person)
• Utilize AI note taking as a best practice
• Annual Code of Ethics (COE) acknowledgment 
• Commitment discussion with Chapter Chair (includes # of clients AND other roles)
• Annual review of profile and capacity update
• Update and maintain keyword rich Mentor Profile with Capacity controls
• Utilize Pause Feature (up to 30 days) to manage schedule
• Use tools once tested and approved (may include AI)
• Within 2 business days to respond to Mentoring requests  (MRE) from the time of assignment
• Enter Client Session notes within 24 hours (business days)
• After 2 weeks, Mentor closes out MRE after 3 attempts to contact if client does not respond
   

Must Have/Qualifications

• Excellent interpersonal and communication skills
• Ability to work both independently and in a team setting
• Must be able to work 15 hours per week
• Community driven with the desire to work with diverse populations
• ALL MAJORS WELCOME TO APPLY

This is not a paid position.

Check with your school's Internship Coordinator BEFORE accepting the hiring offer to determine if this position satisfies the criteria for receiving academic credit.

SCORE is the nation’s largest network of volunteer, expert business mentors, with 10,000 volunteers serving all 50 U.S. states and territories. Since its founding in 1964 as a resource partner for the U.S. Small Business Administration, SCORE has helped more than 17 million entrepreneurs start, grow or successfully exit a business through mentoring, resources and education. In 2023 alone, SCORE volunteers helped create 31,167 new small businesses and add 152,115 total jobs to the American economy. Visit SCORE at www.score.org.