Inside Sales Trainee

Job title

Inside Sales Trainee

Reports to

Inside Sales Manager

Classification

Non-Exempt; Part-Time

Summary/Objective

The Inside Sales Trainee is a training and learning position focused on acquiring and developing the skillset necessary to be an effective sales representative in a competitive and evolving industry. In this position, the employee is responsible for assisting in the maintenance of effective relationships with customers and providing support to the sales team by performing a number of administrative tasks.

Essential Functions

• Prepares quotes and maintains all documentation with accurate pricing and configurations.
• Maintains all sales demonstration tools and applications.
• Participates in sales meetings and attend vendor product training classes to develop superior product knowledge.
• Proposes value-added solutions and outside of the box thinking in approach to customer problem solving.
• Assists in developing and maintaining business relationships with existing and potential customers and vendors.
• Reports competitive conditions and feedback from customers to WES management as well as key vendor Regional Management.
• Self-generates sales leads through networking, referrals, and warm/cold calling.
• Performs additional assignments per supervisor’s direction.

Competencies

·        Commitment to and demonstration of high ethical standards governing professional behavior and interactions.

·        Proven proficiency in the use of a personal computer accompanied by a strong aptitude for technical applications.

·        Demonstrated time management and organizational skills.

·        An ability to communicate clearly and concisely in written and verbal formats.

·        Understanding of basic business metrics (gross profit, net profit, etc.)

·        Desire for personal development and improvement

• Proficiency in Microsoft Word/Excel/Outlook, etc.

Supervisory Responsibility

The Inside Sales Trainee position does not have any direct supervisory responsibilities.

Working conditions

Work Environment

This position works in both a warehouse setting, with some outdoor exposure during the workday and operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand; walk; and stoop, kneel, crouch or crawl. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and/or move objects up to 10 pounds, frequently lift and/or move objects up to 50 pounds, and occasionally lift and/or move objects that weigh more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Position Type and Expected Hours of Work

The Inside Sales Trainee is a part-time position requiring availability during day shift hours, Monday through Friday. Occasional evening and weekend work may be required as job duties demand.

Travel

This position requires no travel.

Education and Experience

• Prior customer service experience in retail or wholesale environment
• High School diploma or GED required; College preferred
• Excellent mathematical and communication skills
• Current, valid driver’s license