Confirmation Specialist - Austin, TX

We’re looking for an experienced Confirmation Specialist to join our Call Center!

As a Call Center Confirmation Specialist for Esler Companies – Renewal by Andersen you play a key role in managing our appointment schedule for in-home consultations across all markets. In this role you’ll be in-bound and outbound calling to confirm details of pre-scheduled visits for order accuracy and on-time schedule assurance.

Do you have strong communication skills and a passion for helping people? Are you someone that is driven by workplace culture? 

 Apply now, we would love to talk with you!

Responsibilities

• Manage appointment calendars.
• Dispatch and communicate with field representatives.
• Data entry using multiple platforms.
• Follow up on canceled and rescheduled leads.

Qualifications

• Call Center experience required.
• Strong communication skills.
• Ability to multitask in a fast-paced environment.
• Professional Demeanor.
• High School diploma or educational equivalent preferred.
• Comfortable navigating multiple applications and platforms.
• Data entry experience 2+ years.

Benefits

• Medical, Dental, and Vision Insurance
• Teammate Assistance Plan
• Tuition Reimbursement
• 401k with 50% match up to 6% of your annual pay
• Paid Time Off
• Company Paid Holidays
• Paid Volunteer Time
• And more!

Pay $19 hourly. 

Empowered to be Extraordinary.

We believe in our people. And that's why we empower you to develop a career path that supports your unique voice and talents.

THE ESLER COMPANIES - RENEWAL BY ANDERSEN STORY

Renewal by Andersen is the full-service window-replacement division of 120-year-old Andersen Corporation, the owner of the most trusted family of window brands in America. RbA was founded to redefine the industry and offer a different—and better—window-replacement experience.

The Esler Companies is the holding company for a fleet of the top RbA “affiliates” in Arizona, Colorado, Greater Nevada, Texas, Oklahoma, Greater Philadelphia, Southern New England, Southern Maine, Northern New Hampshire, and a sales and marketing ‘engine’ in Northborough, Massachusetts.

We are a proud equal-opportunity employer.

We are committed to fair hiring practices and to creating a welcoming environment for all team members.

Esler Companies LLC is committed to maintaining a safe, healthy, and drug-free workplace for all teammates.

Please note that we participate in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Esler Companies will often use SMS to communicate with candidates. Candidates can choose to opt-out at any time.